Last Updated: October 5, 2025
Welcome to Single Ply Roofing Experts (“SPRE,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, engage with our digital platforms, or contact us directly.
1. Information We Collect
We collect both personal and non-personal information to help us provide and improve our services.
a. Personal Information
When you fill out a contact form, request a quote, subscribe to updates, or communicate with us, we may collect:
- Full Name
- Email Address
- Phone Number
- Company Name
- Project Details or Property Address
- Any other information you voluntarily provide
b. Automatically Collected Information
When you browse our website, we automatically collect:
- IP Address
- Browser Type and Version
- Device Information
- Pages Visited and Time Spent
- Referring and Exit URLs
- Cookies and Tracking Data (see Section 6)
This information helps us analyze site performance, user behavior, and improve your browsing experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide roofing estimates or project consultations
- To schedule site visits or follow-up calls
- To personalize your website experience
- To improve our website content, SEO, and advertising
- To send marketing or promotional messages (only with your consent)
- To comply with legal obligations or resolve disputes
We do not sell or rent your personal information to third parties.
3. Sharing of Information
We may share your information with trusted third parties in limited circumstances, such as:
- Service Providers: Contractors, marketing platforms, web developers, or analytics providers who assist in operating our business.
- Legal Compliance: When required by law, regulation, subpoena, or court order.
- Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred as part of the transaction.
All third parties are required to maintain strict confidentiality and use the information solely for the purposes specified by us.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting obligations. You may request deletion of your information at any time (see Section 9).
5. Data Security
We use appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include:
- Encrypted website (HTTPS)
- Secure servers and firewalls
- Access controls for internal personnel
However, no system is entirely secure, and we cannot guarantee absolute protection of your data transmitted online.
6. Cookies and Tracking Technologies
We use cookies, pixels, and similar tracking technologies to:
- Analyze site traffic (Google Analytics, Meta Pixel)
- Improve advertising performance and remarketing
- Customize content based on your preferences
You can modify your browser settings to block cookies or receive alerts when cookies are used. However, disabling cookies may affect some site functionality.
7. Advertising and Remarketing
We may use Google Ads, Meta Ads, and other online advertising platforms for marketing and remarketing campaigns. These services may collect anonymized behavioral data to show relevant ads to visitors based on their interests.
You can opt out of personalized advertising through:
- Google Ads Settings: https://adssettings.google.com
- Meta Ad Preferences: https://www.facebook.com/adpreferences
8. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of external sites before providing personal information.
9. Your Rights and Choice
You have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Withdraw consent for marketing communications
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us at:
📧 info@singleplyroofingexperts.com
10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that data from a child has been submitted, we will delete it promptly.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website after such changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy, please contact us at:
Single Ply Roofing Experts
📍 Lake Forest, California
📧 info@singleplyroofingexperts.com
🌐 www.singleplyroofingexperts.com